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I have transitioned from building software to managing the ecosystems in which it lives. As an Application Manager, I apply the rigorous standards of ITIL to ensure service excellence and operational stability.

My background as a Senior Developer allows me to approach Service Management with a unique perspective. I don't just follow processes; I understand the architecture behind them. whether I am analyzing database queries to optimize asset tracking or configuring complex workflows for service requests, I combine technical precision with process discipline.

My Core Focus

Service Management

I act as a guardian of service quality, managing the flow of incidents and changes to minimize disruption and maximize velocity.

Asset Management

I bring transparency to our infrastructure. By maintaining a pristine CMDB and overseeing asset lifecycles, I provide the data needed for smart decision-making.

Continuous Improvement

Just as I once refactored code, I now refactor processes. I constantly seek ways to streamline workflows, automate repetitive tasks, and align IT services closer to business needs.

I am no longer just a coder, but a multifaceted guide on the path to IT maturity, ensuring that our digital services are delivered with precision and accountability.

As a Senior Drupal Developer, my work primarily revolves around developing, enhancing, and maintaining sophisticated Drupal web solutions that align with our clients' business needs. Leveraging Drupal's powerful and flexible CMS capabilities, my job involves conceptualizing and implementing robust and scalable website architectures.

In my role, I work extensively with Drupal's back-end and front-end. For the back-end, I handle module development, implement APIs, and manage databases. I work closely with MySQL databases, creating and managing tables to store and retrieve data effectively. On the front-end, I'm skilled with PHP, HTML, CSS, JavaScript, and other front-end technologies that help in creating an engaging and intuitive user interface.

One of my most crucial responsibilities is architecting and developing custom Drupal modules when pre-existing ones do not suffice our needs. These modules offer additional functionality that makes our clients' websites more engaging and efficient.

As a senior developer, a vital part of my role involves mentoring and guiding junior developers. I work closely with them, sharing my knowledge and experience, helping them to grow professionally.

Innovation is a significant part of my role. I consistently stay updated with the latest developments in Drupal and web development technologies, aiming to implement cutting-edge features in our projects.